Benefits Administration Services – Integrated administrative services that allow Human Resource experts to
better focus on their “Human Capital” and spend less time on administration. Communications, enrollment
on-boarding and in-service, premium billing and bill reconciliation, data and information carrier interface
management and reconciliation , call center and processing center for employee communications,
enrollment, dependent verification , plan inquiry and issue resolution are all a part of the service offerings.
Employee Communications – Print enrollment material
packages, supported with web-based communications
that include employee specific benefit
Enrollment – Face-to-Face, web-based
and telephonic enrollment utilizing our
call center service center and
BeneLink Connect platform.
Administration – Servarus Systems
teams managed the entire setup and
day-to-day transaction processing with
all insurance carriers to ensure efficient
and accurate enrollments. Employee
benefits administration is managed and
supported through our employee enrollment
and processing call center.
Report, Bill and Audit – Service Systems
teams manage the entire billing and bill audit process
to ensure billing accuracy. This include reconciliations at implementation and on a regular basis going
Dependent Verification and Audit – Through our unique document storage and Dependent Verification tool,
we can audit and verify all employee dependents real time during open and perpetual enrollments resulting
in significant savings to employers.