
BeneLink is helping insurance agencies establish "Advocacy Centers"--a concept that can significantly increase your agency's' ability to provide comprehensive benefits administration services to your clients during annual enrollment and throughout the entire plan year.
Advocacy Centers help improve client retention and increase potential for new sales. BeneLink Advocate can be supported by your current agency staff or by BeneLink's licensed call center representatives.
Advocacy Center services may be customized by client and typically include two or more of the following options:
Online Self-Service Enrollment
Call Center Enrollment
On-Site Enrollment
Call Center Support for General Employee Benefit Plan Questions
Call Center Support for Employee Eligibility Issues
Call Center Support for Employee Claims Issues
Call Center Support for Coverage Changes Due to Status Updates
Employer Plan Management System
Customized Employee Self-Service Websites
ALL participating BeneLink Advocate agencies receive:
A Co-Branded Client Plan Management System
Direct Carrier Eligibility Data Feeds for ALL Size Groups |