Our Services

Servarus Systems provides several benefits administration services coupled with our Benelink Connect platform. Integrated administrative services allow Human Resource experts to better focus on their “Human Capital” and spend less time on administrative tasks. Communications, Enrollment and in-service through our call center, premium Billing and bill collection, COBRA administration data and information carrier EDI interface setup, management and validation and Dependent verification plan inquiry and issue resolution are all part of the services we offer.

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For the Broker our benefits administration services and Benelink Connect platform provide an idea competitive advantage solution. We partner with brokers to help them grow their business and retain their clients.

Services for Brokers and Employers

Web Based Electronic Enrollment and Eligibility Management System

• HR administrator enrollment, qualifying event management, termination and demographic changes.

• Employee self-service enrollment

• HR reporting

• Employee confirmation statements

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Employee Communications & Fulfillment Services

• On-site enrollment

• Customized employee communications documents

• Enrollment and fulfillment kits

• Benefit confirmation statements

• Dependent verification information material

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Paybensolutions

• HR Hiring and Onboarding

• Payroll and Taxes

• Benefit Administration

• Time and Attendance

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Call Center Services

• Dedicated 800 numbers

• Telephonic voice-stamped enrollments

• Employee advocate with insurance carrier 

• Technology how to inquiry

• Call center representatives working to resolve

  • Eligibility – plan and coverage inquiry

  • Enrollment – open and perpetual

  • Life events

  • Claims assistance

  • Dependent verification

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Premium Billing and Invoicing

• One bill

• Self-billing (subject to insurance carrier)

• Bill reconciliation

• Payment processing

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COBRA Administration

• Initial notification

• EDI electronic carrier and payroll file interface

• Employee communications

• Transaction processing of eligibility and enrollment

• Billing and collection

• Premium payment processing

• HIPAA compliance 

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Dependent Verification

• Initial and perpetual mailing and notification

• All document stored on-line for retrieval

• Dependent status accessible on-line

• Excludes unverified dependents from enrollment

       until documents have been reviewed and approved

• Dependent verification reporting

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ACA Reporting and Administration

• ACA profile management

• Annual Reporting

• ACA eligibility management

• Regulatory management

• ACA IRS Filing